Your privacy matters to us. This policy explains exactly what personal information 92kr collects when you use the platform, why we collect it, how it is stored and protected, who it is shared with, and what rights you have over it. We have written this to be as clear and straightforward as possible — not to bury important details in legal language.
Registration details, payment info, gaming activity, and device/session data needed to run your account.
Account management, identity verification, payment processing, responsible gaming, fraud prevention, and platform improvement.
Only payment processors (JazzCash, Easypaisa etc.), game providers where necessary, and your own account. Never sold to third parties.
Access, correct, restrict, or request deletion of your personal data. Contact support to exercise any of these rights.
This Privacy Policy describes how 92kr ("we," "us," "our," or "the platform") collects, uses, stores, and protects the personal information of players and visitors who access 92kr.onl and all related gaming, betting, casino, and account services provided through it.
When you register an account at 92kr, deposit funds, play Casino games, place bets on cricket or PSL matches, use Bingo or Fish Games, or simply browse the platform, you are providing us with information. This policy explains what that information is, what we do with it, and the protections in place around it.
By registering and using 92kr, you confirm that you have read this Privacy Policy and that you consent to the collection and processing of your data as described here. This policy forms part of the Terms and Conditions and should be read alongside them.
Plain summary: We collect your data to run your account, process payments, prevent fraud, and improve the platform. We do not sell your data. You have the right to access and correct your information at any time through 92kr support.
The personal data 92kr collects falls into three broad categories: information you provide directly, information generated by your use of the platform, and technical information collected automatically by the platform's systems.
Information you provide directly:
Information generated by your activity:
Technical information collected automatically:
Most of the data 92kr holds about you comes directly from actions you take on the platform. When you fill in the registration form, your name, date of birth, and contact details are captured and stored. When you initiate a deposit via JazzCash or Easypaisa, the transaction reference and amount are logged against your account. When you place a bet on a PSL match, that wager is recorded as part of your activity history.
Some data is collected passively as a normal function of how web platforms operate. Your IP address is captured when your device connects to the 92kr servers. Your browser sends information about the device and software you are using. Cookies and similar technologies store small pieces of data on your device to maintain your session, remember preferences, and support platform performance.
When you contact the support team via live chat, information exchanged in that conversation — including any personal details you provide to help resolve your query — is logged and associated with your account record.
Note: 92kr does not purchase data about you from third-party data brokers or marketing databases. The information we hold comes from your direct use of the platform and the technical systems that support it.
92kr uses your personal data for specific, defined purposes. We do not process data beyond what is necessary for these purposes:
| Purpose | Data Used | Why It Is Necessary |
|---|---|---|
| Account creation & management | Name, DOB, contact details | To create and maintain your player account |
| Identity verification (KYC) | CNIC, DOB, name | To confirm player age (18+) and prevent fraud |
| Payment processing | Payment account details, transaction history | To facilitate PKR deposits and withdrawals via JazzCash, Easypaisa, Raast etc. |
| Fraud & security monitoring | IP address, login history, transaction patterns | To detect and prevent unauthorised account access and financial fraud |
| Responsible gaming | Gaming history, session data, limit settings | To support player wellbeing tools like deposit limits and self-exclusion |
| Platform improvement | Navigation data, game usage patterns | To understand how the platform is used and improve the experience |
| Customer support | Account data, chat history | To resolve queries and disputes effectively |
| Account communications | Email, mobile number | To send account notices, transaction confirmations, and relevant updates |
We do not use your data for targeted advertising to third-party platforms. Account-related communications (deposit confirmations, withdrawal notices, security alerts, and responsible gaming reminders) are sent as necessary functions of account management, not for marketing.
92kr does not sell your personal data to any third party. We do not share your data with advertising networks, data brokers, or unrelated commercial organisations. Sharing only occurs where it is necessary to deliver the platform's services or to comply with a legal obligation.
Categories of third parties with whom data may be shared:
We will never share, sell, or rent your personal data to third-party marketers. Any communication you receive claiming to be from 92kr that requests sensitive account data should be treated as suspicious and reported to support immediately.
All financial transactions at 92kr are processed in PKR. Payment data — including your JazzCash number, Easypaisa account, Raast ID, bank account details, or card numbers — is handled through encrypted, secure channels.
92kr does not store full card numbers or complete bank account details on its own servers. Payment data is tokenised during transmission and processed by the relevant payment gateway. 92kr retains transaction references, amounts, timestamps, and method identifiers for account history and dispute resolution purposes only.
The requirement that deposits originate from accounts in your own name means your payment identity is linked to your 92kr account. This linkage is maintained for fraud prevention and to ensure withdrawals return to the correct account holder.
Security note: 92kr support will never ask for your full card number, CVV, JazzCash PIN, or any bank account password. If anyone claiming to be 92kr support asks for this information, do not provide it and contact us immediately through the official live chat.
92kr uses cookies and similar browser-based technologies to support platform functionality, maintain your login session, and understand how the platform is being used. Cookies are small text files stored on your device by your browser when you visit the site.
Types of cookies used on 92kr:
92kr does not use advertising cookies or allow third-party advertising networks to place cookies on your device through the platform. You can control cookie acceptance through your browser settings; however, disabling essential cookies will affect the platform's ability to function correctly, including maintaining your login session.
Personal data collected by 92kr is stored on secure servers. Data in transit between your device and 92kr's systems is encrypted using TLS (Transport Layer Security). Sensitive data at rest is stored in encrypted form with access restricted to authorised platform personnel on a need-to-know basis.
92kr applies a range of technical and organisational security measures including:
While 92kr takes reasonable and appropriate steps to protect your personal data, no online platform can guarantee absolute security. You also have a responsibility to maintain the security of your own account — keeping your login credentials private and reporting suspected unauthorised access to support immediately.
92kr retains your personal data for as long as your account remains active, plus a defined period after account closure required for legal and compliance purposes. Transaction records and identity verification documents are retained for a minimum period to support dispute resolution and satisfy financial record-keeping obligations.
When data is no longer required for any legitimate purpose, it is deleted or anonymised so it can no longer be linked to an identifiable individual.
If you request deletion of your personal data (see Section 10), we will assess the request against our retention obligations. Data subject to ongoing legal requirements cannot be deleted until those obligations are fulfilled. We will inform you clearly if any data cannot be deleted at the time of your request and explain the reason.
As a player on 92kr, you have the following rights in relation to your personal data. These rights can be exercised by contacting 92kr support at any time:
Request a copy of the personal data 92kr holds about you. We will provide this in a clear, readable format within a reasonable timeframe.
Request correction of any inaccurate personal data held in your account. You can update basic contact details directly from your account settings.
Request deletion of your personal data. Requests will be assessed against legal retention requirements. Where deletion is possible, it will be completed promptly.
Request that processing of your data be restricted to storage only, for example while a dispute about accuracy is being resolved.
To exercise any of the above rights, contact 92kr through the 24/7 live chat. We will acknowledge your request promptly and provide a clear response or timeline for resolution.
Your rights cost nothing to exercise. There is no fee for making a data access, correction, or deletion request. If a request is unfounded or excessive, we may decline it and will explain why in writing.
92kr is strictly an adults-only platform. No person under the age of 18 is permitted to register an account, access gaming or betting content, or make any financial transaction on the platform.
92kr does not knowingly collect personal data from individuals under 18. If it is discovered that an account has been registered by or on behalf of a minor, the account will be closed immediately, all balances will be handled in accordance with the Terms and Conditions, and any data associated with the account will be deleted.
If you believe a minor may have accessed the platform using your account or through a separate registration, contact support immediately so appropriate steps can be taken. Parental control software may also be used to restrict access to gambling websites on shared or household devices.
92kr may update this Privacy Policy from time to time to reflect changes in how the platform operates, changes in applicable laws, or improvements in our data handling practices. When material changes are made, we will notify registered players through an in-platform notification or via the contact details associated with the account.
The "Last Updated" date at the top of this policy will always reflect the date of the most recent revision. We encourage you to review the policy periodically, especially if you receive a notification about changes.
Continued use of 92kr after an update to this Privacy Policy constitutes acceptance of the revised terms. If you do not agree with any changes, you should cease using the platform and may request closure of your account and return of available funds.
For any questions about this Privacy Policy, to exercise your data rights, or to raise a concern about how your personal information is being handled, please contact the 92kr support team. The fastest way to reach us is through the 24/7 live chat available on the platform — type "privacy" or "data request" to be directed to the right team quickly.
For non-urgent data requests, you can also reach us at the email address shown in the footer of this page. All data-related requests are handled confidentially and will receive a written response.
If you wish to raise a formal complaint about the handling of your personal data and feel your concern has not been resolved through our support process, you may escalate the matter in writing to the 92kr data complaints team. We will provide a final written response within a reasonable timeframe.
Six ways 92kr handles your data and account security responsibly — not as a legal formality, but as a practical commitment to players.
All data transmitted between your device and 92kr is protected by TLS encryption. PKR deposits and withdrawals via JazzCash, Easypaisa, and Raast go through secure, tokenised payment channels.
Your personal information is never sold to third-party advertisers, data brokers, or marketing companies. We collect only what is needed to run your account and process transactions.
2FA is available on all 92kr accounts and strongly recommended. Enable it from your account security settings to add a second verification step that protects against unauthorised logins.
Access, correct, restrict, or request deletion of your personal data at any time through 92kr live chat. No forms, no fees — just contact support and we handle the request directly.
CNIC-based age verification confirms that all 92kr players are 18 or older. Accounts where underage access is identified are closed and associated data removed.
Questions about your data, concerns about account security, or requests to exercise your privacy rights — the support team is available around the clock to handle them quickly and confidentially.
Register your 92kr account, deposit PKR securely via JazzCash or Easypaisa, and access Casino games, PSL betting, Bingo, Fish Games and more — with your personal data handled responsibly.
By registering you agree to the Terms and Conditions and this Privacy Policy. See also: Responsible Gaming.