1. Home
  2. FAQ
Help Centre

92kr FAQ – Frequently Asked Questions Answered

Everything you want to know about your 92kr account — from registration and PKR deposits via JazzCash and Easypaisa, to Cricket betting, PSL markets, Casino games, withdrawals, and responsible gaming. Browse by topic below or scroll through all questions.

40+ Questions Covered Pakistan English 24/7 Live Support
40+
Questions answered across all topics
7
FAQ categories covering the full platform
24/7
Live chat support if you need more help
PKR
All payments in Pakistani Rupees
Browse by Topic

What Do You Need Help With?

Jump straight to the topic you need or scroll down to read all questions. Every answer is written for Pakistan users — plain English, no jargon.

Account & Registration

Sign-up, verification, CNIC

Deposits & Withdrawals

JazzCash, Easypaisa, PKR

Sports & Cricket Betting

PSL, T20, in-play odds

Casino & Live Games

Slots, Live Casino, Bingo

Responsible Gaming

Limits, self-exclusion

Support & Technical

Login issues, contact us

The questions collected on this page come from what 92kr users in Pakistan most commonly ask — both before they create an account and after they start playing. Rather than burying answers in long documents, this FAQ is organised by topic and written in plain, natural English so you can get to the answer quickly and move on.

Whether you are new to 92kr and wondering how to register with your Pakistani mobile number, or you have an existing account and want to understand how withdrawals work or how to set a deposit limit, the answers are all here. The FAQ covers Cricket betting markets including PSL, international T20, and domestic fixtures; Casino and Live Casino; Bingo and Fish Games; payment methods including JazzCash, Easypaisa, Raast, and bank transfer; and responsible gaming tools built into every account.

Can't find what you are looking for? The 92kr support team is available via live chat 24 hours a day, seven days a week. Describe your question in the chat and the team will get back to you quickly — usually within a few minutes during active hours.

Most Asked Questions

  • How do I register a 92kr account?
  • How do I deposit PKR using JazzCash?
  • How long do withdrawals take?
  • Can I bet on PSL matches on 92kr?
  • How do I set a deposit limit?
  • What is the minimum deposit amount?
  • How do I reset my account password?

Account & Registration

Go to the Register page and fill in your full name, Pakistani mobile number (03XX format), date of birth, and a password. An OTP will be sent to your mobile to verify the number. Enter the OTP and your account is active. The whole process takes about two minutes. If you have a referral code from a friend, enter it on the registration form — it cannot be added after the account is created.

You must be 18 or older to register and use 92kr. Date of birth is collected during registration. Account verification — which may include CNIC confirmation — can be requested before higher-value transactions are processed. Accounts found to belong to under-18 users will be closed and any balance will be returned via the deposit method used.

No — one account per person is the rule on 92kr. Duplicate accounts registered to the same individual, mobile number, or CNIC are not allowed. If duplicates are detected, both accounts may be suspended and balances reviewed in line with the Terms and Conditions. If you have forgotten your existing account details, use the password reset on the Login page or contact support.

Not immediately at registration. Your CNIC is typically required when your account activity reaches a certain level or before higher-value withdrawals are processed. The prompt appears automatically in your account settings when verification is needed. At registration you only need your mobile number, date of birth, full name, and a password.

On the Login page, tap "Forgot Password?" and enter your registered Pakistani mobile number. An OTP will be sent to that number. Enter the OTP, set your new password, and log in. If you no longer have access to the registered mobile number, contact support via live chat and the team will assist with alternate identity verification for account recovery.

Deposits & Withdrawals

Log in to your 92kr account and go to the Deposit section. Select JazzCash or Easypaisa from the available payment methods, enter the PKR amount you want to deposit, and follow the on-screen steps. A payment confirmation screen or OTP from your mobile wallet will complete the transaction. Deposits via JazzCash and Easypaisa typically reflect in your 92kr balance within a few minutes.

92kr supports Raast (Pakistan's real-time digital payment system), bank transfer to registered bank accounts, Visa and Mastercard debit/credit cards, and other mobile wallets. All transactions are denominated in PKR. The full list of available methods is shown in the Deposit section of your account, and the methods available may vary slightly by account verification status.

Minimum deposit amounts vary by payment method. The current minimums for each method are displayed in the Deposit section of your account before you confirm the transaction. Generally, mobile wallet deposits have low entry amounts to make the platform accessible. Check the Deposit page for the exact figures applicable to your account.

Most withdrawals are processed to JazzCash and Easypaisa accounts within a few hours of the request being submitted. Bank transfer withdrawals typically take one to three business days depending on the receiving bank. Verified accounts are prioritised for withdrawal processing. If a withdrawal has been pending longer than expected, contact 92kr support via live chat with your transaction reference number.

Withdrawals must be processed back to the same account or payment method used for deposits whenever possible. This is a standard fraud prevention measure. If you have changed your mobile number or closed a payment account, contact 92kr support before requesting a withdrawal so the team can guide you through the correct process for updating your withdrawal details.

Sports Betting & Cricket

Yes — PSL is one of the most popular betting categories on 92kr. Markets are available for every PSL fixture covering match winner, top batsman, top bowler, total runs, and in-play options while the game is live. PSL markets open well in advance of each match and live in-play odds update in real time during the fixture.

Football is the second most popular sport on 92kr after cricket, covering major leagues and international fixtures. Esports markets are also available for popular competitive gaming titles. The Sports section shows all currently available markets — the range expands around major sporting events and international fixtures.

In-play betting lets you place bets on a match while it is actively in progress. Odds update continuously to reflect what is happening in the game. For a T20 or PSL match, you can bet on who will win the next over, how many runs will be scored in the current over, or the match winner — all with live-updating odds. Log in, go to the Sports section, select a live fixture marked with a play indicator, and the available in-play markets are displayed.

If a match is officially abandoned, cancelled, or rained off before a result is determined, most bets are voided and the stake is returned to your PKR balance. If a reduced-overs result is declared via Duckworth-Lewis, the match result stands as official and settled bets are paid accordingly. The specific settlement rules for edge cases are covered in the full Terms and Conditions.

Casino, Bingo & Fish Games

The Casino section includes Slots with hundreds of titles, classic table games (Blackjack, Roulette, Baccarat), a Live Casino with real-time professional dealers running 24/7, and speciality games. All games are accessed through your 92kr account using your PKR balance — no separate wallet or sign-in is required for Casino games.

Bingo on 92kr is scheduled draw-based — rooms open before each draw and players purchase cards using their PKR balance. When the draw begins, numbers are called automatically. The game interface marks off matched numbers on your card. Prizes are distributed based on the pattern completed and the number of players in the room. The Bingo section shows upcoming draws and room entry costs.

Fish Games are arcade-style shooting games where you aim and fire at moving fish and sea creatures — each has a different points or multiplier value. You use your PKR balance to fire shots and winnings are credited based on the creatures you hit. The games combine reaction skill with luck elements and are popular for their visual style and fast-paced gameplay. No separate account or balance is needed.

Live Casino tables run 24 hours a day. The number of open tables varies by time of day — peak hours typically have the most tables and seats available. If a specific table is full, an alternate table of the same game type is usually available. Live Casino requires a stable internet connection for the video stream to run smoothly; a standard mobile data connection is generally sufficient.

Responsible Gaming

Log in, go to Account Settings, and open the Responsible Gaming section. Select Deposit Limits, choose whether you want a daily, weekly, or monthly limit, enter your preferred PKR amount, and confirm. The limit takes effect immediately and no further deposits beyond that amount will be accepted until the period resets. Reducing a limit is instant — increasing one involves a mandatory cooling-off period.

Self-exclusion suspends your account for a period you choose — one week, one month, three months, six months, or longer. During exclusion, you cannot log in, deposit, or place bets. It cannot be reversed mid-exclusion. To activate it, go to Account Settings, open Responsible Gaming, and select Self-Exclusion. Alternatively, contact 24/7 live chat support and the team can activate it immediately on your behalf.

Any withdrawable PKR balance in your account when self-exclusion is activated is preserved — it is not forfeited. You can contact support during the exclusion period to request a withdrawal of your withdrawable balance to your registered payment method. Active bets placed before the exclusion was activated will be settled normally and the outcome added to your balance.

Technical Issues & Support

No separate app download is required. The full 92kr platform — including Sports Betting, Casino, Bingo, Fish Games, and all account functions — is accessible through a mobile browser on Android and iOS. Open 92kr in your phone's browser and the site is fully optimised for mobile use. If a dedicated app becomes available, it will be announced through official platform channels.

Wait 15–30 minutes and then try logging in again with correct credentials. If the lockout continues, contact 92kr support via live chat. Do not keep entering incorrect passwords as this can extend the lockout. The support team can verify your identity and restore access. If you are unsure of your password, use the Forgot Password option on the login page first.

Yes — all bet records are stored server-side, not on your device. If a game disconnects or your browser crashes, the result of any bet already placed is recorded and settled normally. When you log back in, check your transaction history in the account dashboard to see the settled outcome. If a discrepancy appears, contact support with the approximate time and game details and the team can investigate.

The primary support channel is live chat, available 24 hours a day, seven days a week. Open the 92kr website, look for the chat icon typically in the bottom corner of the screen, and start a conversation. Describe your issue clearly — transaction reference numbers, approximate times, and your registered mobile number help the team resolve things faster. Support responds quickly during active hours.

No — 92kr support will never ask for your password, full OTP, or complete payment card details through any channel including live chat. If anyone claiming to be 92kr support asks for these, it is not a genuine 92kr representative. Do not share those details and report the contact through the official live chat immediately. Legitimate support only needs your registered mobile number and account-related details to assist you.
Quick Navigation
Account & Registration Deposits & Withdrawals Sports & Cricket Betting Casino, Bingo & Fish Games Responsible Gaming Technical & Support
Still Need Help?

The 92kr support team is on live chat around the clock. If your question is not answered here, start a chat and you will get a response quickly.

Create Account Login
Responsible Gaming

Learn about deposit limits, session reminders, and self-exclusion — tools built into every 92kr account, free to use at any time.

Read the full guide
Platform Highlights

Why Pakistan Players Choose 92kr

PKR-Native Platform

Your balance, all deposits, and all payouts are in PKR. No currency conversion, no hidden fees for Pakistani rupee transactions. JazzCash and Easypaisa are first-class payment options, not afterthoughts.

Cricket & PSL First

PSL, international T20, and all major cricket formats are the priority. Markets open ahead of every fixture with pre-match and in-play options. Pakistan's cricket calendar is reflected throughout the sports betting section.

Mobile-First Experience

The full platform works from a mobile browser — no app download needed. Designed for the phones Pakistani players actually use, with fast page loads and touch-friendly navigation on Android and iOS alike.

All Games, One Account

Sports betting, Live Casino, Slots, Bingo, and Fish Games all run from a single 92kr account and single PKR wallet. No switching between apps, no separate logins, no re-depositing between products.

Responsible Gaming Built In

Deposit limits, loss limits, session reminders, and self-exclusion are part of every account — free, instant to activate, and designed to help you manage your play before problems start rather than after.

24/7 Support in English

Live chat support is available around the clock in plain English. Whether it is an account question, a deposit issue, or a withdrawal enquiry, the team responds quickly and knows the platform inside out.

Ready to Get Started?

Got Your Answer? Now Join 92kr

Registration is free and takes about two minutes. Set a PKR deposit limit, make your first deposit via JazzCash or Easypaisa, and you are live — Cricket betting, PSL markets, Casino, Bingo and Fish Games all from one account.

Create Free Account Login
18+ Only JazzCash & Easypaisa Deposit Limits Available 2-Minute Sign-Up

Read the Responsible Gaming guide before your first deposit.